The Department of General and Continuing Education (GCE) has launched a training project under UNDP’s Civil Service Change Management Programme which is called: Change Management Training in collaboration with the Ministry of Establishment of the Government of People’s Republic of Bangladesh. This training program is specially designed to develop a core group in the civil service who will be responsible for implementing change processes in selected areas to ensure pro-poor service delivery and to provide knowledge based leadership in civil service.

Hasan Muhammad Baniamin

The Civil Service Change Management Programme (CSCMP) is an initiative of the Government of Bangladesh (GoB) and the UNDP with the aim to provide ‘a toolbox or road map’ for civil service reform in Bangladesh. This public administration reform  program aims at supporting the Government of the People’s Republic of Bangladesh in undertaking strategic, doable and high-leverage initiatives. The Programme is part of a longer ‘tradition’ of public administration reform in Bangladesh (in fact, the reform of the Bangladesh Civil Service (BCS) has been on the political agenda since Independence in 1971). The long list of both indigenous and donor-driven reform efforts has significantly influenced the conceptualisation and formulation of the Programme. CSCMP does not intend to design, develop and implement wholesale public administration reform. Instead, its main aim is to put the BCS on the road to change, in line with the essentially incremental and unpredictable nature of change. The Programme devotes ample attention to implementation, more specifically, to the management of the changes.

The Programme tries to realise this output through strategic interventions in carefully selected reform areas, in order to create maximum leverage for further reform activities:

• Component A: Change Management, Human Resources and Performance Management
• Component B: Capacity Development and Transformation of some selected government institutions
• Component C: Ethics and Integrity in the civil service

The change management strategy for CSCMP will incorporate the lessons taught by system and complexity theory and take a flexible and entrepeneurial approach to change at BCS. It will resist the temptation of planned and controlled change, and focus instead upon assisting the BCS in setting up conductive conditions for change to emerge, evolve and consolidate, with an emphasis on the development of the capacity of the organization to learn, adapt and change. Additionally, CSCMP will encourage, stimulate and facilitate building relationships with other actors in the system, while at the same time encourage those actors to become engaged in the change process at the BCS.

Objectives of the Course
General

To create a corps of skilled, proactive and well-groomed civil servants committed to work as a change agent in the Bangladesh Civil Service.

Specific

End of the program the participants would be able to:

• understand the concept and dynamics of change
• gain a pragmatic approach to manage change and its impact
• assess the impact of change on the organization and wider environment

• identify the directions for change and develop capacity for change in Bangladesh Civil Service
• understand the importance of customer-focused public service delivery from the perspective of change management

• acquire the skills to design effective change implementation road map and strategies

Download List of Participants of CMT